Technology Experience

SunGard Higher Education, Malvern, PA

Luminis Project Administrator, Montgomery College
Provide full-time, on-site management of the myMC (Luminis) Web portal at client site - Montgomery College is a Maryland community college with three campus locations and over 35,000 students

• Responsible for all operational, functional, and content-related maintenance of the myMC portal; assist with technical maintenance of the portal on an as-needed basis
• Assist the college training departments in developing and providing end-user training on the Luminis Platform and the myMC portal
• Coordinate the myMC Advisory Team (governing body for the myMC portal)
• Act as a liaison to college offices - including information technology, institutional effectiveness, outcomes assessment, academic affairs, student services, distance learning, public relations - on all issues related to the myMC portal
• Consult on integration services and new technology initiatives (e.g, iTunes University, ePortfolio, WebCT, TracDat) as they pertain to the myMC portal

Organizational Consultant, Luminis Services
Provided implementation services and training on the Luminis Platform (Web portal system) for higher education clients throughout the U.S. and abroad

• Created customized client solutions for training and organizational strategies pertaining to the Luminis implementation
• Delivered documentation and follow-up materials to clients to assist in their strategic planning and implementation efforts for the Luminis Platform
• Assisted clients in understanding and planning for integration of external systems (CMS, LCMS, ERP, Library, etc.) with the Luminis Platform
• Provided follow-up support and needs assessment throughout the implementation
• Provided long-range follow-up and re-assessment of the Luminis implementation at the request of clients
• Maintained current knowledge of Luminis Platform functional and technical specifications as well as baseline knowledge of competing products
• Maintained current knowledge of major products and services available in the academic technology arena to assist clients with integration and implementation
• Clients included: Fordham University, Illinois Institute of Technology, State Fair Community College, Southern Illinois University at Carbondale, McNeese State University, United Arab Emirates University, Universidad del Valle de México, Instituto Tecnológico Autónomo de México, Universidad Autónoma de Santo Domingo

Software Proficiencies
Adobe Photoshop and Illustrator; Sungard/SCT Banner & Luminis; Blackboard; IBM/Lotus Notes; Macromedia Studio Suite (Dreamweaver, Fireworks, Flash); Microsoft Office Suite (Word, PowerPoint, Excel, and Access); WebCT; SunGardHE UDC Suite (Banner, Luminis, ODS/EDW)

Recent Technology Presentations

"Web 2.0: What is it and what does it mean for teaching and learning?" Faculty of the Future Conference, Bucks County Community College, June 2007, Newtown, PA

The Changing Role of the Campus Portal: What Now? What Next?” January 2005, EDUCAUSE Mid-Atlantic Regional Conference, Baltimore

Invited panelist, “Discussion of Enterprise Portals,” Philadelphia Area Chapter of the Society for Information Management, April 2004, Philadelphia

“Whose Portal is this Anyway? Management Challenges in Implementation and Maintenance,” January 2004, EDUCAUSE Mid-Atlantic Regional Conference, Baltimore

“Implementing an Enterprise Portal – or, How to Change a Campus Culture in Eight Short Months,” with Patrick Kelly (La Salle University), December 2003, Syllabus Conference, Boston

“Incorporating the Student Portfolio in Online Courses: Practical and Pedagogical Strategies,” February 2003, College Art Association Annual Conference, New York